Terms of Service 

PLEASE READ THESE TERMS CAREFULLY. These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “Customer”) and Onsite Property & Demo LLC, a Florida limited liability company (“Company,” “we,” “us,” or “our”), governing your access to and use of the website located at groundworkfl.com (the “Site”), all related content, forms, online tools, communications, and the services we offer through or in connection with the Site (collectively, the “Services”).

By accessing the Site, submitting a quote request, communicating with us by phone, text message, or email, or otherwise engaging with the Services, you agree to be bound by these Terms and by our Privacy Policy and SMS Terms & Conditions, each of which is incorporated by reference. If you do not agree to these Terms, do not use the Site or the Services.

1. About Us and the Services We Offer 

1.1 Who We Are. Onsite Property & Demo LLC is a property services company based in Panama City, Florida, operating primarily in Bay County, Jackson County, and surrounding markets in the Florida Panhandle. We use a New Holland C332 compact track loader equipped with a 72-inch brush cutter and a 72-inch root rake grapple to perform brush clearing, lot clearing, debris cleanup, fence-line clearing, trail and access clearing, storm cleanup, and related light site work. 

1.2 What the Services Are Not. Unless expressly stated in a written quote signed or approved by both parties, the Services do not include: (a) removal of trees with trunk diameter greater than six (6) inches at the base; (b) stump grinding or stump removal; (c) grading, excavation, soil moving, or earthwork; (d) hauling or disposal of debris off-site; (e) hand-trimming, hand-cutting, or manual labor beyond incidental cleanup; (f) work in any area the equipment cannot safely access; (g) location, marking, or repair of underground utilities; (h) permits, surveys, environmental assessments, or wetland determinations; or (i) forestry mulching, full forestry-grade vegetation processing, or any work beyond the practical capability of the equipment described in Section 1.1. 

1.3 Quotes Are Not Binding Offers. Any pricing, estimate, quote, or proposal provided through the Site or in response to your inquiry is an invitation to treat, not a binding offer. A binding agreement for Services is formed only when (a) the Customer approves a specific written quote in writing (including by email or text message reply such as “Approved,” “Yes, proceed,” or equivalent), and (b) any required deposit has been received by the Company. Once both conditions are met, the Master Service Agreement and the approved quote together govern that engagement. 

2. Eligibility 

You must be at least eighteen (18) years of age and legally capable of entering into binding contracts under the laws of the State of Florida to use the Services. If you are requesting work on property you do not own, you represent and warrant that you have the legal authority of the owner to authorize the work, to permit our equipment on the property, and to obligate the property owner to pay for Services. 

3. Acceptable Use of the Site 

You agree not to: 

Use the Site or Services for any unlawful purpose or in violation of any applicable federal, Florida, or local law;Submit false, misleading, or fraudulent information in any form or communication;Submit a quote request or contact form using a phone number or email address you do not own or are not authorized to use;Attempt to interfere with, disrupt, probe, scan, or test the vulnerability of the Site or any related infrastructure;Use any automated means — including bots, scrapers, or harvesters — to access the Site or extract content;Reproduce, copy, sell, resell, or commercially exploit any portion of the Site or its content without our express prior written permission;Send unsolicited commercial messages to us or attempt to opt other parties in to our communications without their consent.

4. Communications, Phone Calls, and Text Messages

4.1 Consent to Contact. By submitting a quote request, contact form, or otherwise providing your phone number or email address to us, you expressly consent to receive transactional and operational communications from us at that number or address — including text messages (SMS), phone calls, voicemail drops, and emails — related to your inquiry, quotes, scheduling, job updates, invoices, payment confirmations, review requests, and similar service-related matters. Consent to receive these communications is not a condition of any purchase.

4.2 SMS Program. Our SMS messaging program is governed by our separate SMS Terms & Conditions, which include opt-in confirmation, message frequency, opt-out instructions (reply STOP), help instructions (reply HELP), and applicable disclosures regarding message and data rates. Mobile carriers are not liable for delayed or undelivered messages.

4.3 Recording. Some inbound and outbound calls may be answered, returned, or routed through call-forwarding, voicemail-transcription, or call-tracking systems for quality, training, and recordkeeping purposes. By calling us, you consent to such handling to the extent permitted by Florida law.

5. Service Engagements and the Master Service Agreement

All Services performed by the Company on Customer property are governed by our Master Service Agreement (“MSA”), the approved written quote, and any change orders mutually agreed in writing. In the event of any conflict between these Terms and the MSA with respect to the performance of Services, the MSA controls. Customer acknowledges that land clearing, brush cutting, and grapple work are inherently dusty, noisy, and disruptive activities; that minor incidental disturbance of soil, turf, vegetation, and ground cover within the work area is a normal and expected consequence of the Services; and that the Company is not responsible for such ordinary-course disturbance.

6. Pricing and Payment

6.1 Quotes. Quotes are valid for fourteen (14) calendar days from the date issued unless otherwise stated. After the expiration date, the Company reserves the right to requote based on then-current conditions, equipment availability, fuel and labor costs, and site changes.

6.2 Deposits. Unless waived in writing, jobs are scheduled only after receipt of a deposit equal to fifty percent (50%) of the quoted total. Deposits secure the scheduled date and equipment mobilization. Deposits are non-refundable if the Customer cancels less than seventy-two (72) hours before the scheduled start time, except where cancellation is required by weather, force majeure, or by the Company.

6.3 Final Payment. The balance is due upon job completion unless otherwise agreed in writing. Accepted payment methods are listed on each invoice and may include Zelle, ACH, business check, or major credit and debit cards. Card payments may be subject to a processing surcharge to the extent permitted by Florida law.

6.4 Late Payment. Invoices unpaid more than ten (10) days after the invoice date accrue a late fee of one and one-half percent (1.5%) per month or the maximum rate permitted by Florida law, whichever is lower. The Customer agrees to reimburse the Company for all reasonable costs of collection, including attorneys’ fees and court costs, where permitted by law.

7. Cancellations, Reschedules, and Weather

Land clearing is a weather-dependent activity. The Company reserves the right to reschedule any job for safety reasons, including but not limited to lightning, sustained high winds, saturated ground, or active severe-weather warnings. Reschedules due to weather will be made promptly to the next available date, and no cancellation fee applies. The Customer may reschedule once

at no charge with seventy-two (72) hours’ notice; subsequent reschedules or short-notice cancellations may incur a mobilization fee equal to the deposit or a flat fee disclosed in the quote.

8. Photographs, Content, and Intellectual Property

8.1 Site License. All content on the Site — including text, photographs, before/after images, logos, brand names, taglines, graphics, layouts, and code — is owned by the Company or its licensors and is protected by United States and international intellectual property laws. You are granted a limited, revocable, non-exclusive, non-transferable license to access and view the Site for personal, non-commercial purposes only.

8.2 Job Photographs. The Company routinely photographs work sites for documentation, quality control, marketing, social media, training, and portfolio purposes. By engaging the Services, you grant the Company a perpetual, royalty-free, worldwide license to use, reproduce, display, and publish photographs taken on or of the property, provided that the Company will not publish images that depict identifiable individuals without consent, will not include the property street address in marketing captions, and will, on written request, remove any specific image from active marketing channels within thirty (30) days. This license does not extend to the disclosure of confidential information, financial details, or any image showing the interior of a structure.

9. Reviews and Testimonials

Customer reviews submitted to public platforms (Google, Facebook, etc.) are the property of those platforms and the Customer who submitted them. By submitting a review or testimonial directly to the Company, you grant the Company permission to reproduce that review on the Site, in marketing materials, and in advertising, attributed to your first name and last initial unless you specify otherwise.

10. Third-Party Services and Links

The Site may contain links to third-party websites, products, or services (including Google Maps, Google Business Profile, Facebook, Instagram, payment processors, and customer-relationship platforms such as GoHighLevel). The Company does not endorse and is not responsible for the content, policies, or practices of any third party. Your use of any third-party service is governed by that third party’s terms and privacy policy.

11. Disclaimers

THE SITE AND THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY,

FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. The Company does not warrant that the Site will be uninterrupted or error-free. The Company’s field-performance warranties — namely, that work will be performed in a workmanlike manner consistent with the approved quote — are set forth exclusively in the Master Service Agreement.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COMPANY, ITS OWNERS, EMPLOYEES, OR CONTRACTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES arising out of or in connection with the Site, the Services, these Terms, or any communication from the Company — including lost profits, lost business opportunities, loss of data, loss of goodwill, or property values — even if the Company has been advised of the possibility of such damages. The Company’s aggregate liability for any claim arising out of the Site or these Terms (other than claims arising under the MSA, which are governed by that agreement) shall not exceed the greater of (a) one hundred dollars ($100.00) or (b) the amount paid by the Customer to the Company in the six (6) months preceding the event giving rise to the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, our liability is limited to the smallest extent permitted by law.

13. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its owners, employees, contractors, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your breach of these Terms; (b) your violation of any applicable law or third-party right; (c) your misrepresentation of authority to authorize work on a property; or (d) any content you submit to the Site or to us by any means.

14. Modifications to These Terms

The Company may modify these Terms at any time by posting an updated version on the Site and revising the “Last Updated” date above. Your continued use of the Site or the Services after the updated Terms are posted constitutes your acceptance of those updated Terms. If you do not agree to the updated Terms, you must stop using the Site and the Services.

15. Termination

The Company may suspend or terminate your access to the Site and/or refuse to provide Services at any time, with or without notice, for any reason permitted by law, including any conduct that the Company believes violates these Terms or is harmful to the Company, its

customers, or its operations. Sections that by their nature should survive termination shall survive, including Sections 8, 11, 12, 13, 16, and 17.

16. Governing Law, Venue, and Dispute Resolution

16.1 Governing Law. These Terms are governed by and construed under the laws of the State of Florida, without regard to its conflict-of-laws principles.

16.2 Informal Resolution. Before initiating any formal dispute, the parties agree to attempt to resolve the matter informally by sending written notice describing the dispute to the contact address listed below, and engaging in a good-faith discussion for at least thirty (30) days.

16.3 Venue. Any action that proceeds in court shall be brought exclusively in the state or federal courts located in Bay County, Florida, and you consent to the personal jurisdiction of those courts.

16.4 Jury Trial Waiver. To the fullest extent permitted by law, each party knowingly and voluntarily waives the right to a trial by jury in any proceeding arising out of these Terms.

16.5 Time Limit. Any cause of action arising out of these Terms must be filed within one (1) year after the cause of action accrues, or it is permanently barred.

17. Miscellaneous

17.1 Entire Agreement. These Terms, together with the Privacy Policy, the SMS Terms & Conditions, the Master Service Agreement, and any approved written quote, constitute the entire agreement between you and the Company concerning the Site and the Services.

17.2 Severability. If any provision of these Terms is held to be unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.

17.3 No Waiver. The Company’s failure to enforce any provision of these Terms is not a waiver of its right to do so later.

17.4 Assignment. You may not assign these Terms without the Company’s prior written consent. The Company may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets.

17.5 Force Majeure. The Company is not liable for any delay or failure to perform caused by events beyond its reasonable control, including weather, acts of God, fire, power loss, government action, or telecommunications failure.

17.6 Headings. Section headings are for convenience only and are not to be used to interpret these Terms.

18. Contact Us

Questions about these Terms can be directed to: